To import all your employee’s data, our team needs you to fill a CSV file with your employee data. The process is a very simple one and can be finished in around three working days.
1. First, you need to fill out a CSV file. The required columns are only email, first name and last name. All other columns are optional and do not need to be filled before sending the file back. However you cannot create new columns.
⚠️ On the CSV file, the first row contains column names and the second row contains translated column display names. Do not make any changes to either of those rows.
⚠️ Email addresses cannot contain invalid characters like ü or ö and need to be replaced with valid ones.
Columns with drop down menus like gender, country code or nationality are case sensitive so please select one of the answers, or ignore the field.
The column country uses a code instead of the full country name. You can find a list of all the country codes on the second page of the spreadsheet. Any other values entered in this column is invalid.
Columns with date (employment start, probation end date…) follow the YEAR-MONTH-DATE format, 4 digits for a year, 2 digits for a month and 2 digits for a day. Any date with a / instead of a - or information in a different order is considered invalid. Any field with a date is optional and can be left blank.
If a user with the same email address already exists, the user’s profile is updated with all the new information.
2. Once you input all the data on the file, send only a link to the completed sheet to kiwihr-import@tellent.com but not the full file.
⚠️Any file sent to this email address cannot be accepted.
⚠️Your message must also Include the Debug information so our team can clearly identify your account.
To find your Debug information, click on the question mark on the top right corner and click at the bottom of the menu on Copy debug information next to the KiwiHR logo. Simply copy and paste it in the email when you send the link to the CSV file so our team can clearly identify your account.
3. Once the employee data is imported, you will be contacted to confirm everything is done within 3 working days.