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🇬🇧 Knowledge Base (English)
🇬🇧 Knowledge Base (English)
37 articles in this collection
Written by
Reza Madjidi
and
Jazmin Lopez
Getting started
First steps
Follow the steps to setup kiwiHR
Written by
Reza Madjidi
Updated over a week ago
How do I change or reset my password?
Here is how you can manage your password.
Written by
Reza Madjidi
Updated over a week ago
Permissions
Can I change the owner?
kiwiHR can only have one owner. Account ownership can be transferred to any existing user.
Written by
Reza Madjidi
Updated over a week ago
Can I have more than one admin?
It is possible to have multiple admins within kiwiHR. Find out how to assign new admins to your company.
Written by
Reza Madjidi
Updated over a week ago
Positions
How do I create and manage positions?
You can create a position (Job title) for every employee.
Written by
Jazmin Lopez
Updated over a week ago
Teams
How do I create a team?
Create teams to group your employees. Assign a Team manager and employees.
Written by
Jazmin Lopez
Updated over a week ago
Locations
How do I manage company locations?
Create location and assign public or custom holidays for that region.
Written by
Jazmin Lopez
Updated over a week ago
How to setup public or custom holidays?
You can easily select public holidays for your location.
Written by
Jazmin Lopez
Updated over a week ago
People
How do I add a new employee?
Add and manage your employees.
Written by
Reza Madjidi
Updated over a week ago
How do I send employee an invitation?
You can send employee login data or reset password instructions
Written by
Reza Madjidi
Updated over a week ago
How do I deactivate employee user account?
Deactivating employee user account
Written by
Reza Madjidi
Updated over a week ago
Time off policy
How do I setup and manage time off types?
You can setup different kinds of time off types, edit or delete them.
Written by
Jazmin Lopez
Updated over a week ago
How do I configure a time off policy?
You can create different time off policies for your employees
Written by
Jazmin Lopez
Updated over a week ago
How do I disable/enable time off types?
With kiwiHR you can easily customise the types of time off your employee is entitled to by disabling or enabling them. Learn how:
Written by
Jazmin Lopez
Updated over a week ago
How to edit employees' time off balances?
Time off balances are based on allowance. Here's how to edit allowance on kiwiHR.
Written by
Jazmin Lopez
Updated over a week ago
Time off request
How do I submit a time off request?
How to request a time off?
Written by
Reza Madjidi
Updated over a week ago
Who will be notified and who will approve my time off requests?
Time off requests can be approved or declined by owner, admin or team manager
Written by
Reza Madjidi
Updated over a week ago
Calendar
How to sync kiwiHR's calendar to Google, Apple or Outlook calendar
You can sync your company's absences and holidays with various calendar applications
Written by
Reza Madjidi
Updated over a week ago
Attendance
How do I create a work schedule?
Calculate expected hours per employee easily with flexible work schedules. Learn how to create them in this article.
Written by
Reza Madjidi
Updated over a week ago
Overtime calculation
Find out how the overtime is calculated and how to adjust it manually if necessary
Written by
Reza Madjidi
Updated over a week ago
Checklists
What are checklists and what can they be used for?
Written by
Reza Madjidi
Updated over a week ago
How do I create a template?
Written by
Reza Madjidi
Updated over a week ago
How can I assign and manage checklists?
Written by
Reza Madjidi
Updated over a week ago
Subscription
How do I start subscription?
Instructions how to start kiwiHR subscription
Written by
Reza Madjidi
Updated over a week ago
How do I delete subscription?
Steps to cancel kiwiHR subscription
Written by
Reza Madjidi
Updated over a week ago
Free trial
Can I use kiwiHR for free?
kiwiHR offers a free 14 day trial immediately after sign up. Once it expires, you can continue using kiwiHR by subscribing.
Written by
Reza Madjidi
Updated over a week ago
How does the free trial work?
You can test kiwiHR 14 days for free
Written by
Reza Madjidi
Updated over a week ago
Billing
When do I get billed?
How does the kiwiHR billing works
Written by
Reza Madjidi
Updated over a week ago
When do I get charged for an employee account?
Learn about our billing plans and billable user criteria.
Written by
Reza Madjidi
Updated over a week ago
How deactivating or removing employee user account affects billing?
Find out how billing is affected after you deactivate or remove an employee.
Written by
Reza Madjidi
Updated over a week ago
Payment
What methods of payment do you support?
Accepted payment methods
Written by
Reza Madjidi
Updated over a week ago
How do I get an invoice?
Access to invoices and changing billing email address
Written by
Reza Madjidi
Updated over a week ago
What happens if payment doesn't go through?
Resolving the payment issues
Written by
Reza Madjidi
Updated over a week ago
Can I change my billing plan?
You don't have to stick to your current billing plan, but you need to contact us.
Written by
Reza Madjidi
Updated over a week ago
How do I know that my payment card data is secure?
Managing your HR admin should be easy, but not at the cost of security. Find out how we keep your billing data safe.
Written by
Reza Madjidi
Updated over a week ago
kiwiHR app
kiwiHR mobile app for iphone
How to use kiwiHR on your mobile
Written by
Reza Madjidi
Updated over a week ago
kiwiHR mobile app for Android
How to use kiwiHR on your mobile
Written by
Reza Madjidi
Updated over a week ago